Kieron Kitson-Walters

With over a decade of experience in customer experience (CX) technology, Kieron Kitson-Walters is a trusted expert in designing seamless, data-driven solutions that enhance customer satisfaction and enable business success. Known for his creative vision and customer-first strategies, Kieron has a proven track record of guiding businesses—from startups to global enterprises—in optimizing their CX ecosystems.

At Peloton Interactive, Kieron spearheaded advancements in voice platform technologies, creating innovative solutions that streamlined processes and elevated service experiences. His work focused on developing intuitive systems and workflows designed to handle high-demand environments, ensuring smooth operations and exceptional customer interactions.

During his time at Under Armour, Kieron played a pivotal role in evolving the company's customer-facing support systems. By addressing complex technical challenges and implementing innovative solutions, he helped improve both system usability and overall customer satisfaction. His collaborative approach also ensured that teams could consistently meet business objectives and enhance support capabilities.

Kieron brings a wealth of knowledge in agile methodologies, technology implementation, and collaboration with diverse teams to deliver lasting results. Whether you need to modernize your CX technology, overcome operational challenges, or build customer-focused solutions tailored to your business, Kieron Kitson-Walters is the expert who can make it happen.

Contact Kieron today to unlock the potential of your CX strategy with his tailored expertise and innovative approach.