Privacy & Cookies Policy
Business: Family Tech by Silent Fire Solutions
Effective Date: August 11, 2025
Contact: info@silentfiresolutions.com
Location: Baltimore, MD, USA
This policy explains how we collect, use, and protect your information when you visit our site, purchase our products, or use our consulting services. By using our site or services, you agree to this policy.
Table of Contents
- Information We Collect
- How We Collect Information
- How We Use Your Information
- Sharing Your Information
- Data Retention
- Your Rights
- Cookies and Tracking
- Age Restrictions
- Data Security
- Changes to This Policy
- Contact Us
1. Information We Collect
- Personal Information: name, email address, billing or shipping address, payment details, and information you share in forms, surveys, or comments.
- Technical Data: IP address, browser, operating system, device, pages visited, and time on page.
- Cookies and Tracking Data: data from cookies, pixels, and similar tools.
2. How We Collect Information
- Newsletter signups and contact forms.
- Purchases of e‑books, digital downloads, or consulting services.
- Comments or messages you submit.
- Cookies and tracking technologies, including Google Analytics and Facebook Pixel.
3. How We Use Your Information
- Process and fulfill orders.
- Provide consulting services.
- Send newsletters and promotions. You can unsubscribe at any time.
- Improve site features and user experience.
- Analyze site performance and traffic.
- Comply with legal obligations.
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Payment processors such as Stripe or PayPal to complete transactions.
- Email marketing platforms to deliver newsletters and updates.
- Service providers that help operate the website and related services.
- Authorities when required by law or to protect our rights.
5. Data Retention
We keep personal data only as long as needed for the purposes in this policy, to meet legal requirements, or to resolve disputes.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal data, and to object to certain processing. You may also opt out of marketing emails at any time.
To exercise your rights, contact us at info@silentfiresolutions.com.
7. Cookies and Tracking
Cookies are small files stored on your device to make the site work better. We use:
- Essential cookies for core site functions.
- Analytics cookies to measure traffic and usage (Google Analytics).
- Marketing cookies for ad measurement and personalization (Facebook Pixel).
You can disable cookies in your browser settings. Some features may not function correctly